Definitions The company means VT9 Limited The client means the individual or
organization, from whom the booking is received the delegate (s) means the person
(s) attending the course. The course means one or a specific series of training
courses defined in the course brochure, website or proposal.



2.Bookings All students/ delegates participating in training under the terms of the
contract shall be enrolled in accordance with the enrolment procedure and
regulations of the company as appropriate, prior to the company commencing the
performance of duties specified within the contract unless otherwise stated in the
contract schedule. No booking will be confirmed as accepted until such time as the
company is in receipt of a fully completed booking form. Except where the company
exercises its discretion to do otherwise no student / delegate will be accepted onto
any course until the company is in receipt of payment in full of the course fee. The
company will confirm initial bookings and payment immediately after payment by email or whatsapp You have 24
hours to confirm the name and address details. After this 24-hour period a £20
admin fee will be charged to alter any details. All students by paying for our VTAA or
Award in mot testing or similar courses acknowledge that they have 4 years’ suitable
experience in the motor industry. Where candidates require The Award in MOT
Training, the learner acknowledges that they must have a good understanding of the
English language to understand the exam questions and to answer questions. No
translators are allowed during the Award in MOT testing. All candidates taking the
Award in MOT testing course must complete their self-declaration form and driver’s
license check. Any candidate found to have an invalid license or who has made a
false self-declaration will be expelled from the course with no refund payable. For the
avoidance of doubt if a candidate’s self-declaration of his 4-year experience is found
to be incorrect / false then this will mean immediate expulsion. They must also be in
receipt of a valid level 3 certificate that is accepted by the DVSA for the Award in
MOT testing courses.



3.Payment Cheques are to be paid to VT9 Limited Payment must be made in full on
the first day of each course at latest. All payments must clear before certification is
issued Deposits paid are not refundable to the amount of costs incurred for
registrations and administration by the company.



4. Cancellation by the company: The company may cancel the course at any time
but will endeavour to provide the client with at least 7 days’ notice of cancellation.
Any fees paid will be not be refunded in full but a credit will be offered to the client. The extent or liability for
cancellation of courses is specifically limited to any course fee paid. By the client: All
cancellations must be notified to the company “in writing” Where the client cancels a
booking the company reserves the right to impose a cancellation fee as follows: For
cancellations less than 1 to 10 working days prior to the event 100%. 11 to 20 days
prior to the event 50% charge. In addition to any cancelation fee,
certificate and registration costs are not refundable. Non-Payment: Any non-payment
of course fees will incur additional costs plus holding back of any certification until full
payment is completed.
Once payment is received all courses must be completed within a 6 month period otherwise they will be refused entry and no refund will be payable .

Refunds


5.1 Any refunds once agreed will be paid within 14 working days


5.2 All deposits are nonrefundable. Force Majeure The company shall not be liable
to refund of fees or for any other penalty should courses be cancelled due to war,
fire, strike, lock out, industrial action, tempest, accident, civil disturbance, or any
other cause whatsoever beyond their control.


6 
All 5-6 day courses will include a break of up to but not exceeding 30 days between day 2 of training and day 3 to allow for hard copy certificates to arrive before candidates can attend the last part of the course. In rare occasions such as DVSA audits or holiday season breaks this delay can be extended to 48 days eg Christmas



7. Conduct: All delegates will be required to sign a learner’s code of conduct and
learner agreement prior to starting the course. Any delegate who breaks his learner
agreement or is found to have poor conduct whilst attending the event may be
evicted from the course with no refund payable and certification withheld. Attempting
to or actual cheating in an exam will result in expulsion from the centre and exclusion
from talking the course with no deposit return or refunds.



8.Substitution A suitably qualified substitute will be allowed at any time prior to the
scheduled commencement of the course. The company being the sole determinant
of suitability.



9.Quality The company will provide trainers / assessors suitably qualified and
experienced with regard to the course subject and will take all reasonable care to
ensure that the presentation and content of the course is made in a professional
manner and to a standard appropriate to the course

10.Materials and Equipment All facilities, course materials and equipment will be
provided for use by delegates for the duration of the course unless otherwise
specified. The company will not be liable for any materials or equipment brought onto
the premises by a delegate.



11.Copyright of course material Ownership of and copyright in all of the course
material and documents shall remain with the company. Delegates may use such
material and document for their personal use and such material and documents shall
not be copied given sold assigned or otherwise transferred in whole or in part to any
third party without the express written consent of the company.



12.Delegates Liability The client accepts responsibility in full for the conduct of its
delegates whilst on the company premises and undertakes to indemnify the
company against any material damage and, or personal injury to the company., its
servant’s, agents, staff or property as a result of actions or defaults whilst attending
the course.



13.Limit of Liability Other than liability in respect of death or personal injury, the
extent of the companies’ liability for any failure to meet its obligation shall be limited
to the costs of the course fee only.



14. Interpretation This agreement shall be governed by the and construed in
accordance with the laws of England and the parties hereby submit to the exclusive
jurisdiction of the English Courts. This agreement is subject to the special conditions
(if any) contained in the schedule hereto. In the event of any consistency between
such special conditions and the other terms of agreement such special conditions
shall prevail.



15. Demo tests. 

14.1 Candidates will be expected to wear safety boots and
appropriate overalls for their one to one training and final observation. Failure to do
so will result in them being rejected from their training and final observation with no
refund.



14.2 Candidates get one final observation per sponsorship fee. Retests must be
purchased.



14.3 Candidates must attend final observation (VT8) on the time set by inspectors,
no change of date is allowed. Failure to attend on the date set by DVSA will not be
rebooked and no refund allowed. No refunds will be given for cancellations of
Demo’s/VT8’s. VT9 Limited is committed to protecting and
safeguarding your personal data. As part of this commitment, we have updated our
privacy policy to meet the high standards of the new European data protection law,
known as the General Data Protection Regulation (GDPR). This new law came into
effect on May 2018


16. Homework and Resits – Candidates will only be eligible for FREE Resit exam if
they complete and pass their homework prior to take the Exam. Candidates who
failed to pass the homework will incur a 200 pounds resit fees for each exam failed if
they have not passed the homework

Please note that DVSA and awarding body eligibility rules apply to all mechanic assessments and MOT courses.

If candidates are found to have been dishonest, misleading, or to have presented false information, they will be expelled from the course and no refund will be payable.

You will be required to provide a GOV.UK proof of employment form. Please note that if your experience is over five years old, further documentation may be required by the DVSA.

Any discrepancies between the proof of employment form and your reference letter may result in expulsion from the course and no refund being offered.


Mtta / mot agency/ fortress UK / mot consultant uk / vt9 Limited is supported by MOT Tech training solutions Limited